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Canada Post Strike

If you are awaiting critical documents affected by the Canada Post strike and need assistance, please contact your Financial Advisor. You can also take advantage of Online Access and enrol in e-Delivery to access your account statements and more.

Learn more about e-Delivery here: edwardjones.ca/edelivery

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Looking to enrol in Online Access?

Check out our step-by-step video on how easy it is to sign-up.

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Start your Online Access enrolment
  • Want to receive your important documents online? It only takes seconds to enrol in e-Delivery.
  • Check out our step-by-step video on how to enrol.
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For log in assistance, see Forgot user ID or password? or call 1-866-788-4880
Monday - Friday 8 a.m. - 9 p.m. ET, Saturday 9 a.m. - 5 p.m. ET, and Sunday Closed

Online Access Security

Secure Logon

The confidentiality of your financial information is important to us, and we're committed to keeping it secure.

We keep your information safe through Transport Layer Security (TLS) technology. TLS scrambles the information you enter, such as your user ID and password, before it leaves your computer. This ensures that no one else can read your information as it travels across the Internet from your computer to ours.

After you log in to Edward Jones Online Access, look for:

  • The small, locked padlock on your web browser (most likely near the address bar). This indicates TLS technology is used.
  • "https://" at the beginning of the website address, or URL. The "s" means you're on a secure site.

"Auto Complete" Disabled

Many browsers offer an "auto complete" feature. With auto complete, you have the option to save your user ID and password information on your computer. The next time you visit the site, this information automatically fills in as you type the first few letters.

For added security, we do not support auto complete on our Online Access login page. This means you must enter your complete user ID and password each time you log in. We're sorry for any inconvenience; however, we want to ensure your information is as secure as possible.

© Edward D. Jones & Co., L.P. All rights reserved. Member, CIPF.

This site is designed for Canadian residents. The services offered within this site are available exclusively through our Canadian financial advisors. Edward Jones' Canadian financial advisors may only conduct business with residents of the provinces and territories for which they are properly registered. Please note that not all of the investments and services mentioned may be available in every jurisdiction.

While Edward Jones has made every reasonable attempt to assure the accuracy of account activity presented online, it is not intended to replace official records such as transaction confirmations, periodic account statements and other official communications from Edward Jones. To report any issues or errors, please email accountaccess@edwardjones.com. Explanations about the calculations and presentation of information, as well as additional important disclosures, can be found at www.edwardjones.ca/disclosures. In Québec, our advisors are known as Investment Advisors.